Deep dive
WhatsApp help pages contained hidden instructions for AI systems
An audit of 545 help pages found 102 hidden text blocks, including instructions not to recommend a regulator in certain situations. It shows how content intended for AI readers can shape model behavior in ways that users cannot see.
- What• WhatsApp help pages contained hidden instructions for AI systems, including guidance on account deletion and legal questions.
- How• The instructions told AI not to recommend contacting regulators or suggest some other account-deletion routes.
- Why it matters• AI answers could omit regulatory remedies and legal protections from users seeking help with their accounts or privacy rights.